Six Step Problem Solving Process

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The implementation stage requires action planning: What must be done? Finally, reflecting on its own processes and results keeps a group effective.

It also brings the problem-solving process full circle, as reflecting on results helps a group identify its next step.

In this way, you determine the root causes of the problem.

When you restate the problem, your definition will reflect the causes.

a structured, systematic approach to solving problems and making improvements.

There are several reasons for using a structured, systematic approach to problem solving: To ensure consistency Everyone needs to know what method everyone else is using to solve a problem.

To assemble a variety of solutions from which to choose a final solution, you must: • generate as many potential solutions as possible • relate each solution to the causes of the problem • merge similar or related solutions At this stage, you are still not ready to select the best solution.

You simply want to reduce redundancy, and eliminate any possibilities that don’t address the causes you identified earlier.

Despite its simplicity, this model is comprehensive enough to address all but the most technical problems. The process is continuous Simply implementing a solution does not end the problem solving process.

The simplicity of the model makes it easier for your group to remember when solving a problem. Evaluation of that solution may identify new aspects of the problem or new problems that need to be addressed, leading the group back to step one, where the new problem is identified.

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