Optus has combined managed services, sales and delivery staff into six ‘Centres of Excellence’; focused on business applications, cloud, collaboration, contact centres, bring-your-own devices and machine-to-machine technology.The business applications centre also draws in the expertise of Singtel’s Singapore-based subsidiary NCS."Previously, satellite connectivity has not been available or affordable for businesses with remote assets, but nanosatellites are providing a more attainable and affordable solution," Myriota CEO and co-founder Dr Alex Grant said.
“Customers in this converged world don’t just talk about a network or a mobile phone plan or a bit of bandwidth,” he said.
“They want our organisation to increasingly talk to them about how to solve business problems and business challenges; how do you put in devices, applications, software; how do you open up a service.” The restructure also supports Optus’ increasingly regional approach to service delivery, under which its 3000 Australian business and government customers have access to some 13,000 ICT professionals around the world.
We’ve been busy making sure the move to Optus is simple and seamless.
Check your plan status in My Account to see your eligibility for a special offer.
Singtel Group Enterprise chief executive officer Bill Chang said it had 136 points of presence in 80 cities and a total of 12 data centres, including two in Australia.
“Increasingly our customers are saying, ‘we don’t just want you to do it domestically; we want you to do it regionally’,” Paitaridis said.
“Our goal is to deliver that service seamlessly across the region …
We’re seeing an enormous opportunity for our business and a key point of differentiation.” Building and leasing data centres Earlier this week, Optus announced a new partnership with data centre operator Next DC that could see it offer cloud services from Next DC facilities in Canberra, Brisbane and Melbourne.
Optus Business has closed the books on a year-long divisional restructure to integrate subsidiary Alphawest and better align with parent Singtel Group Enterprise.
Since April last year, the Singtel Optus group shaped itself into three major divisions: consumer, digital life and ICT, with the latter comprising Alphawest and Optus Business.