8d Problem Solving Techniques

Whether it’s a financial bonus, special event or simply mentioning the team in a meeting or newsletter, this step is critical to building a culture of quality.Because at its core, quality culture requires active participation from top management to front-line operators.

After your team has determined the root cause of the problem, you’re now in a position to identify what the best long-term solution is.It is not uncommon for Managers to expect staff and new hires to be capable of fixing workplace problems.However, problem-solving outcomes are impacted because staff are not provided the time to think or trained in basic problem-solving methods such as PDCA, Six Sigma and 8D.Where the use of 8D is mandated, such as in the Automotive Industry, the emphasis is on fast reactions.As a result, the first three stages are typically accomplished and reported in just three days.And that kind of engagement—the kind where people take personal ownership of quality—is only possible when people can see that their actions have an impact.We’re reshaping the world of archaic paper-based processes like layered process audits (LPAs), 5s, health & safety, Gemba, and mitigation management, all through our intuitive mobile software, Beacon Quality.For instance, if you fix one piece of equipment, but the same problem could occur on several other machines, the corrective action was not sustainable.At this step, you’ll want to consider actions such as: After all that work, don’t forget to recognize the team.Brainstorming sessions combined with tools like can help organize ideas based on their relationships and determine the most effective course of action.It’s worth noting that six steps into the 8D method is when you’re finally ready to implement the corrective action, highlighting the key role of planning in this method.